FAQs

The primary cause of liner failure is neglect and improper chemical treatment. If your liner is showing signs of improper care and maintenance it is usually too late to restore the liner back to its original condition. However if you follow some simple procedures such as water chemistry, cleaning the water line, etc., your new liner will continue to serve you well for years to come. For the complete care and maintenance instructions for LOOP-LOC Luxury Liners, click here.

LOOP-LOC does not classify or attest to your swimming pool being a "diving" pool. LOOP-LOC is only manufacturing a liner to fit your swimming pool dimensions. LOOP-LOC is not responsible for designing your pool floor in regards to safety or pool type classifications.

It is important to speak with your swimming pool professional regarding this very important issue. The current standards for diving pools are established by the APSP (Association of Pool and Spa Professionals) minimum standards for residential swimming pools.  A copy of these standards may be obtained by contacting APSP online. You also may write to them at 211 Eisenhower Avenue, Alexandria, VA 22314 or call 703-838-0083.

Important: Please note that all LOOP-LOC Luxury Liners are supplied with safety "NO DIVING" signs and decals. It is the homeowner's responsibility to clearly post all of these signs and use the decals provided to warn people of the hazards of a pool. Never remove or obscure these signs. If you did not receive your signs and decals please contact your swimming pool professional or LOOP-LOC immediately.

The difference between a 20 mil liner and a 28 mil liner is in the thickness of the vinyl. Both mil thicknesses used in LOOP-LOC Luxury Liners are the highest quality virgin vinyl material available on the market today, and are covered under the same 20-year pro-rated warranty. Ultimately the choice is yours: Speak with your swimming pool professional to see which thickness is best for your particular swimming pool.

All LOOP-LOC Luxury Liners are supplied with a 20-year pro-rated warranty. This 20-year pro-rated warranty warrants the LOOP-LOC Liner is free from defects in workmanship and seam weld separation, under normal use, service and conditions, only when installation has been made by a swimming pool professional. Fill out your warranty card here.

Although we try to get as close as possible to a color match in our printed brochure and online pool liner patterns, it is recommended that you ask your swimming pool professional for a vinyl sample case to ensure accurate color match. All LOOP-LOC Luxury Liner dealers are supplied with real samples of each and every pattern we supply.

In-ground pool liners are heat sealed together to create the perfect fit for your swimming pool. Due to this a liner does have seams. Some patterns such as patterns with a white base film will show seams more so than others. Please know that some seams are more noticeable when your filter is not running and the water is still. Once the water has movement the seams do not stand out at all. Please consult your swimming pool professional for additional information when ordering.

Absolutely! Your pool contractor will first come out and carefully measure your pool. Then, LOOP-LOC will use our exclusive computerized design system to translate those measurements into a liner that will perfectly conform to the shape and features of your pool.

No. All of LOOP-LOC Luxury pool liner patterns can be ordered with just the bottom pattern design with no tile border, which is called an "all over print" liner.

LOOP-LOC's luxury liners are meant to be a centerpiece of your backyard environment. Due to this we work with our vinyl manufacturer designers to create spectacular "exclusive" patterns, custom designed to transform your swimming pool into a true work of art. Other liner manufacturers use stock patterns that can be found in numerous places. Our exclusive patterns are only offered by LOOP-LOC swimming pool professionals.

In general, most pool liners will ship within five to seven business days. At certain times of the year a liner will ship in five days or less. Please check with your swimming pool professional for an exact ship date.

LOOP-LOC is the manufacturer and as such we sell our liners through our vast network of dealers located in the United States, Canada, and internationally.  Liners must be measured and installed correctly by a professional swimming pool dealer for an accurate fit. Locate the dealer nearest you.

As with our famous safety pool covers, LOOP-LOC is committed to supplying you with the finest in-ground swimming pool liner on the market today. Our liners are manufactured using only the highest quality virgin vinyl material in durable 20 and 28 mil thicknesses. Our state-of-the-art computer technology and manufacturing equipment ensures a perfect fit on any pool – from a simple rectangle to the most complex formfit.